Return Policy

Dirty Heifer Boutique Return Policy 

 

We hope you are loving your new Dirty Heifer items, but if for some reason they do not work out, that’s ok! We accept returns(for store credit ONLY )and exchanges.Items MUST be sent back within 14 days of the delivery confirmation date(the day your item(s) arrival(NO EXCEPTIONS).Items MUST have original tags intact, be unwarn, undamaged, and unwashed. Items received without tags, with damage, visible signs of wear and tear, or washed WILL NOT BE ACCEPTED FOR RETURN OR EXCHANGE! Also note we can not go back and fix a missed discount. It will have to wait until your next purchase.

 

ALL SALE/CLEARANCE ITEMS ARE FINAL SALE AND WILL NOT BE ACCEPTED FOR EXCHANGE OR STORE CREDIT !! INCLUDING ITEMS BOUGHT WITH A DISCOUNT CODES OF 15% OFF OR MORE. NO EXCHANGES OR STORE CREDIT  ON JEWELRY, CAN COOLERS, DRINKWARE, SALE ITEMS, HATS & UNDERGARMENTS.

** Original shipping fees are non refundable, and customers are responsible for return shipping cost **

 

Please send us an email before sending items back so that we can pull the next size if you are exchanging or just so we can be on the lookout for your item(s). Info.thedirtyheifer@gmail.com 

If you receive a damaged package or item, it must be reported via email Info.thedirtyheifer@gmail.com  within 3 days of delivery. Please contact us via email before returning damaged goods for further assistance on return details.